St Vincents & Mercy Private

Your account

It is a good idea to check the likely costs of your hospital stay before your arrive. This can help you understand the account that you will receive from the hospital on discharge.

Most patients will be able to get a good understanding of the costs they will incur for a visit to the hospital before they are admitted. You should speak with your admitting doctor about medical, diagnostic and ancillary service fees. Our Business Office can help you understand the cost of items such as accommodation/bed charges, theatre fees and prosthesis charges.

Your account may show charges for:

• Accommodation/bed charges, theatre fees and prosthesis charges
• Medical, diagnostic and ancillary service fees
• Motor accident or WorkCover patients

Accommodation/bed charges, theatre fees and prosthesis charges

Hospital accommodation charges, theatre fees and prosthesis charges differ according to a patient's level of private health insurance. Please telephone our Business Office to discuss your anticipated costs prior to your admission. Uninsured patients should also call the Business Office to clarify costs. Patients are reminded that estimates given prior to admission may change depending on the level of care provided during your stay.

Medical, diagnostic and ancillary service fees

We suggest that prior to admission you discuss with your admitting doctor the range of charges for which you may be personally accountable. These could include pathology, radiology, anaesthetist fee, physician and theatre assistant fees. You will receive bills for these services separately.

Motor accident or WorkCover patients

If you are making a claim with WorkCover or the TAC, please send full details of your claim prior to admission. We need the claim number, insurance company name, name of employer or company involved and date of accident. The information needs to be confirmed by the hospital, as approval for admission must be obtained from these authorities before you are admitted.

If you have any questions about your account, either when you are in hospital, or when you return home, please contact:

Business Office
St Vincents & Mercy Private Hospital
St Vincents Campus
59-61 Victoria Parade
Fitzroy VIC 3065
Ph (03) 9411 7111
info@stvmph.org.au

Business Office
St Vincents & Mercy Private Hospital
Mercy Campus
159 Grey Street
East Melbourne VIC 3002
Ph (03) 9928 6644
info@stvmph.org.au

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